CVENT INDIA : Walk-In : Software Support (Voice) : On 3 June 2017 @ NCR

Cvent India Pvt. Ltd.

Cvent is the global meeting, event and travel technology leader. Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, e-mail marketing and web surveys. Cvent provides hoteliers with an integrated platform, enabling properties to increase group business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

On November 29, 2016, Cvent announced that it had been acquired by Vista Equity Partners. In addition, Cvent and Lanyon Solutions also announced the merger of their two companies, creating a global meeting, event and travel technology leader.

(Freshers) Walk-In : 2017 Passout : Software Support (Voice) @ Gurgaon

Job Position : Software Support (Voice)

Job Designation : Associate / Senior Associate (Technical)

Job Category : ITES | BPO

Walk-In Location : Gurgaon, Haryana

Job Location : Gurgaon, Haryana

Compensation : INR 3,25,000 – 4,00,000 P.A

Number of Vacancies : 15

Shift Timings :
# US Hours (6:30 PM to 3:30 AM)
# 5 days working

Qualification – Eligibility Criteria : (Mandatory)
# Bachelors degree with strong academic credentials

Desired Experience : 0 Years

Key Skills : Voice Support, Calling, BPO, Telecalling, Software Support

Candidate Profile:
# Bachelors degree with strong academic credentials
# Excellent communication skills (verbal and written)
# Strong business acumen, ethics and high integrity
# High Comfort level in using online software products
# Experience with HTML and Photoshop a plus
# Must be articulate, organized, detail-oriented and have the ability to multi-task
# Quick learner, with a positive attitude and ability to work well within a team

Job Description :
# Support clients over the phone and email by answering their product questions and offering technical assistance
# Offer best practice tips to clients in an effort to boost their meeting attendance via Cvents marketing engine
# Gather client requirements for future releases of the product
# Create and maintain all product documentation
# Implement and manage the online portion of client events as and when needed
# Gather client requirements and implement them in Cvents event management software
# Communicate with the client and review the initial implementation with them and make required changes
# Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
# Document all communication with the client in Cvents CRM software

Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Note: Candidates without meeting given eligibility criteria – Please do NOT apply.

PS: We are looking to hire 2017 pass outs only

Walk-In Date : On 3rd June 2017

Walk-In Time : 11 AM to 2 PM only

Walk-In Venue : Cvent,
Unit 1, 19th Floor, Building 14C,
DLF Cyber City, DLF Phase 2,
Gurgaon – 122002

Contact Person : Vishal Sachdeva / Jatin Nagpal

Directions to our office :
# If you are coming from Delhi on NH8 (National Highway # 8) towards Gurgaon, take the left after the DLF Gateway Tower (Ship Building). Drive straight for about 200m and turn left as soon as you cross the Ericsson building. On entering the compound, let the guards at the gate know that you have an appointment at Cvent and walk towards Tower C in Building No. 14. We are located on the 19th floor in Tower C.
# If you are driving, you will have to park at the paid-parking area available close to the Ericson building.
# If you are coming to Gurgaon on the metro, deboard at the Sikandarpur Metro Station and take either public transport to Building 14 DLF Cyber City or the Rapid Metro and deboard at the Phase 3 Metro Station.