Genpact Jumbo Drive for Freshers 2015 / 2016 Passouts

About Company
GenpactJob Details / Role
– 24 X 7 Shifts Including Night Shifts
– To respond inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
– Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
– Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
– Document and add new issues/solutions to Knowledge Management Repository.
– Utilize professional techniques to retain & delight customers.

Education Qualification
Any Graduates

Years of Experience
0 – 3 Years

Work Location
Uppal / Pocharam

Interview Location

Date of Interview
12th Jan 2017

Venue / Contact Information
IDA Uppal, Habsiguda,
Telangana 500016
[Landmark : Beside hero show room.]

2 Interview Rounds
Please carry 2 copies of your Resume, photograph and Government ID Proof