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(0-3 Years) Walk-In : Technical Support Associates @ Hyderabad
Job Position : Technical Support Associate
Job Designation : Associate/Senior Associate (Technical)
Job Category : ITES | BPO | Tech Support
Walk-In Location : Hyderabad, Telangana
Job Location : Hyderabad, Telangana
Desired Experience : 0 to 4 Years
Key Skills :
# Technical Support, Customer Support, Voice, International Call Center, International BPO, Voice Process, IT Help Desk, Good Communication, Desktop Support
Job Description :
# The work of transforming IBM continues, and much remains to be done we strive persistently towards doing something that is truly essential. We are changing how we work with our clients, how we collaborate, how we co-create and are proud that IBM is leading this transformation globally.
# As IBM is entering a new era in technology and business, we are looking for candidates who are ready to be part of this transformation If you are ready, then the road to your career advancement begins at IBM.
# We are seeking [Technical Support Associate] and are keen to invite you to join us at IBM for a professional discussion. You will come with (0-3) years of experience, good technical skills and fluency in English.
In this role you will be :
# Involved in Providing Voice and E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA and AP.
# Handling inbound calls / emails / chats resolving technical issues for end users.
# Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
# Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
Please Carry below documents (mandatory) :
# Please carry soft copies of the below documents on a USB drive (ensure education docs scanned have all borders visible).
1. Current company’s offer or appraisal letter (whichever is the latest)
2. Experience Letters from two most recent employers.
3. Last three months pay slips (with passwords, if any)
4. Updated Resume
5. A Govt. ID proof
6. Copy of your highest education mark sheets (All years/ semesters)
7. Copy of your highest education (Degree Certificate / Convocation Certificate).
# On the day you visit us for the discussion, carry a print out of this e-mail along with an Original Govt. Approved Photo ID document (PAN Card/ Voters ID/ Driving License) for security purposes to enter the IBM premises (please be aware photocopies will not be accepted). Request you to carry an updated resume (hardcopy) along with you.
# The dress code for the day is business formals or smart casuals.
# As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain from carrying a laptop with you for security reasons. Your cooperation in this matter is much appreciated.
# Candidates without meeting given eligibility criteria – Please do NOT apply.
# Walkin’s will not be held on declared govt holidays.
Walk-In Date(s) : On 6th, 7th, 8th, 9th, 10th and 11th February 2017
Walk-In Time : 11 AM to 2 PM only
Walk-In Venue :
Survey No 64, APIIC Software Layout,
Raheja IT Park, Phase 2, Madhapur,
Hyderabad – 500081
Contact Person : Padmaja