Job Details / Role
Technical Support Associates
BE / BTech / MCA or Equivalent
Years of Experience
0 to 4 years
Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP.
Handling inbound calls / emails / chats resolving technical issues for end users.
Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
Date of Interview
29th, 31st January & 1st, 2nd, 3rd & 4th February 2017
Venue / Contact Information
IBM India Pvt. Ltd,
APIIC Software Layout,
Raheja IT Park, 3B Phase 2, Madhapur, Hyderabad, 500081