PLACKAL TECH : Off-Campus : BE / B.Tech : 2015 / 2016 Passout : Customer Experience Specialists : On 11 February 2017 @ Bangalore

Plackal Tech (www.plackal.in)

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Plackal Tech, the team behind Maya, a women’s health tracker. Our app helps women around the world track their health on their smartphones. We have grown organically to 6 million downloads.

Customer Experience Specialist [15/16]

Eligibility :
# BE/BTech – 2015/16 Batch
# Good pH Score

Role :
# Ensure quality by validating the product from the users perspective
# Curate all user facing content – on the app, app store and website
# Ensure the highest level of customer satisfaction

Responsibility :
# Test the app both manually and via automation to ensure quality of every release
# Be abreast of technological advances on all major smartphone platforms
# Create copy that forms part of the app content, app store description and website
# Provide technical assistance to users via email, chat and social media
# Curate the app listing on all major app stores
# Coordinate projects and quality related processes with engineering team

Expertise :
# Fantastic verbal and written communication skills
# Expertise on nuances of all major mobile platforms
# Detail oriented and has a keen eye for design and user experience

Note:
# This is a women only opportunity.

Salary : INR 4,20,000

Event Date : 11 Feb 2017

Last Date : 9 Feb 2017

Job Location : Bangalore

Experience Required : Fresher
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